Studio Manager

Team Management: Monthly planning (schedule and team) and optimization of the class schedule, hiring, onboarding and leading the Instructor and Front Desk teams, ensuring class quality and healthy team dynamics

Studio Management: Overseeing smooth day-to-day studio operations, coordinating external partners, ensuring hygiene, order and a high-quality studio experience, managing inventory

Customer Management: Creating an exceptional customer experience, handling customer inquiries and feedback, ensuring a welcoming and feel-good atmosphere in the studio

Events and B2B: Handling B2B requests and coordinating events

Reporting and Payroll: Regular reporting and alignment with the Central Team (founders and operations), reviewing and approving timesheets

Front Desk and Instructor Work: Teaching at least 7 Reformer classes per week, covering open Front Desk shifts and classes when needed

You are fluent in German and English (spoken and written)

You are a certified Reformer Pilates Instructor and bring teaching experience

You have experience in management and leading teams

You enjoy working on-site, close to your team, members and partners

Strong organizational skills, a passion for movement and a hands-on mentality describe you well

You are flexible, communicative and resilient, comfortable with shift-based work and enjoy a dynamic studio environment

You delight customers with strong service orientation and clear, empathetic communication

You are confident using Excel, have an affinity for digital tools (Google Suite, Canva, MS Office, CRM and booking tools) and approach challenges proactively

You are willing to work one day on the weekend

You identify with our brand and place high value on quality, atmosphere and details

Inspiring, high-quality studio environment with its own office space

Free access to Reformer Classes for your own training as well as our Health Bar

Flexible, creative and self-directed work with plenty of room for initiative

Individual development opportunities in leadership, team management and operations

Direct exchange with the founding team

Becoming part of an open, engaged and warm community